Does your nonprofit create a first-rate customer experience?

Welcome to Hardy Smith’s blog, where he shares experience and insight learned through decades in the corporate world and advocating on behalf of nonprofits and associations across America.

Hardy’s mission is to help maximize the performance of nonprofits and associations and their essential leadership teams.

If you’re seeking to triumph over communication challenges, bring meaningful and manageable solutions to, and realize measurable results of your organization, this blog will give you more than ideas — it will maximize your team’s performance like never before.

5 tips for keeping your nonprofit’s volunteers

Large numbers of people each year are giving up on their volunteer activities, creating a revolving door of volunteers triggering a never-ending cycle of recruiting and training to replace those who have left.

5 tips for keeping your nonprofit’s volunteers

Large numbers of people each year are giving up on their volunteer activities, creating a revolving door of volunteers triggering a never-ending cycle of recruiting and training to replace those who have left.